Shipping policy
Processing Time
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Our standard shipping time is 7–15 business days, depending on your location. Please note that shipping times may vary slightly during holidays, high-volume periods, or due to unforeseen courier delays.
Shipping Rates
We offer Free Tracked Shipping
Tracking Your Order
Once your package ships, we’ll provide you with a tracking number so you can monitor its journey. Please allow up to 72 hours for the tracking information to update after shipping.
Shipping Delays
While we do our best to ensure timely deliveries, delays can occur due to factors beyond our control (e.g., customs, weather, courier delays). We appreciate your patience and understanding in such cases.
Wrong Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address provided is correct. If you realize there’s a mistake, please contact us as soon as possible. Unfortunately, we cannot guarantee changes once the order has been processed.
Need Help?
If you have any questions about your order or our shipping policy, feel free to reach out to us at support@myholistichoney.com